Passengers are recommended to arrive at the airport 1.5 hours prior to domestic and 2 hours prior to international flights to complete their check-in transactions.
Please ensure you have your ticket, a valid passport and ID with you when coming to the airport. Passengers without an ID will not be accepted on board. All passengers including children and infants must present their ID cards during check-in procedures. Passengers travelling with electronic tickets must ensure that they know the PNR number and need to present a valid ID. Baggage restrictions may vary according to the airline company. Information on the number of bags and weight limitations can be obtained from the relevant airline companies.
Electronic information monitors above the counters and flight information screens within the terminal display details concerning at which counter you can check in. Passengers must go to the relevant check-in counter with their ticket, a picture ID (valid passport, ID card, driving license, marriage certificate) and luggage, if applicable. Please ensure that your passport has a valid visa for the destination country, if applicable. Please have labels including information such as your name, surname, phone number and address on your luggage, if applicable.
Check-in staff must be advised of any hand luggage which should be labeled as cabin luggage.
After the information on the documents is checked by the personnel at the check-in counter, passengers will be issued their boarding cards and baggage labels as their luggage is accepted. A small part of the baggage label is attached to the ticket and handed over to the passenger. The other part is tied to the baggage that will be sent to the aircraft. Check-in procedures are finalized when the check-in staff hands over the ticket, ID and the boarding card to the passenger. The boarding card displays details such as flight number, departure gate, boarding time and seat number.